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Privacy Policy
 

IDL Medical Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

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Information We Collect

We may collect the following types of information:

  • Personal details: name, phone number, email, address, insurance

  • Medical information: medical history, prescriptions, lab results

  • Communication records: calls, SMS messages

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How We Use Your Information

Your information is used to:

  • Provide medical care and schedule appointments

  • Send health-related SMS notifications such as reminders, results, and prescriptions

  • Comply with legal and HIPAA requirements

We do not sell or share your information for marketing purposes.

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SMS Consent & Opt-Out

By providing your phone number, you agree to receive SMS messages for:

  • Appointment reminders

  • Lab results

  • Prescription updates

  • Care follow-ups

Reply STOP to opt-out anytime. Message and data rates may apply.

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How We Share Information

We only share your information with:

  • Healthcare providers involved in your care

  • Insurance and billing services

  • Authorized third-party service providers, such as labs and pharmacies, under confidentiality agreements

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Data Security

We follow strict HIPAA-compliant security measures to protect your data.

 

Your Rights

You have the right to:

  • Request access to your medical records

  • Correct any inaccurate information

  • Opt-out of SMS communication

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SMS Terms & Conditions

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from IDL MEDICAL CENTER. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at HTTPS://WWW.IDLMEDICAL.COM/CONTACT/privacypolicy. Message HELP for help. Reply STOP to any message to opt out.

 

Contact Us

IDL Medical Center
Phone: 561-734-5484

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